Everything HostCloser does for a Hostfully agency.
One plan, every feature. HostCloser answers guests on your website from your own Hostfully data, follows up with the ones who did not book, writes your campaign emails, and shows your team who is ready to book.
An assistant that knows every home you manage, and starts the conversation.
It sits on your website in your colours and answers the way your best reservations agent would: from your Hostfully data, your own pages and the answers you approve.
- Greets guests with a question about the home they are looking at
- Beds by room and size, amenities, house rules and pets, from Hostfully
- Your concierge services, policies and area, from your website
- Says when it is not sure, and offers to get your team
Answers from your data, not the internet
Every fact about a home comes from Hostfully and your own descriptions. FAQ answers are used word for word, and only after you approve them.
Knows the page the guest is on
On a home page it answers about that home. On your search or home page it helps the guest narrow down what fits.
Opens the conversation
A short prompt by the chat button names the home on screen. It can be dismissed for a day, and on a desktop it appears when the guest heads for another tab.
Honest about AI
Guests are told up front they are chatting with an AI assistant, and can ask for a person at any time.
Live prices, real availability, and one tap to your checkout.
When a guest gives dates, the assistant checks Hostfully live and shows the price on a card. Booking happens in your own Hostfully checkout, so payments, deposits and agreements stay exactly as they are today.
- Searches your homes by dates, guests, bedrooms and pets
- Dates taken? It offers your other homes that are free, with prices
- The price card shows the total for the stay, never a guess
- Book these dates opens your Hostfully checkout with the stay filled in
A person takes over the moment a guest asks.
When a guest asks for a person, your team hears about it right away and replies in the same conversation. Nobody is left waiting in a chat that went quiet.
- An email alert, a Slack message if you like, and a chime in the dashboard
- Asks for the guest’s contact details only when it does not have them
- Reply from the team inbox, then hand the chat back to the assistant
- No reply in 2 hours? The assistant picks the conversation back up
Every conversation in one place
Read each chat with the homes, dates and prices the guest saw, and see which ones need a person.
Owners and staff
Invite your team by email. Owners manage settings and billing; staff answer guests and follow leads.
The guest can carry on
While waiting, a guest can go back to the assistant or start a new chat. Nothing gets stuck.
Leads into Hostfully, if you want
Creating inquiries in Hostfully is a separate switch that stays off until you turn it on.
The guests who asked and left get a reason to come back.
Every guest who asked about dates and agreed to hear from you gets their booking link, then a short series of reminders under your name. Each one checks the price and availability again before it goes out.
- Your logo and colours, a large photo and a gallery of the home
- Their home got booked? The email offers similar homes that are free
- Stops the moment the guest books
- Preview every email before you switch the series on
Still free for your dates
Hi Dana, Casa del Mar is still available for Dec 14 to 18.
From your own domain
Emails go out from your own sending domain with your name on them. Until it is set up, they go from HostCloser’s address under your name.
Consent kept with the exact words
The box a guest ticks is stored with the wording they saw. Every email has an unsubscribe link and your mailing address.
Campaign emails written from your website, not dragged from a template.
Choose what you want to achieve. HostCloser reads your pages, services and calendar and writes the email. Preview it for different guests, ask for another take with a note, and approve it when it reads right.
- Concierge and experiences, a set number of days before arrival
- Open nights in the next weeks, with live prices and your offer code
- Welcome back for guests who stayed in the last two years
- A nudge for guests who asked about dates and did not book
Nothing made up
Services, prices, links and pictures come only from your own pages, FAQs and Hostfully. Anything else is removed before you see the draft.
The right guests only
Guests who booked on your own site or asked for emails. Airbnb, Vrbo and other channel guests are never included.
Personal without the work
Each guest’s first name, home and stay are filled in, and families, couples and groups see the sections that suit them.
Polite by design
Sent in each guest’s daytime, never more than one campaign email a week, and anyone who unsubscribed is left out.
Know who is close to booking, and where they came from.
HostCloser builds a profile for each guest from their visits, chats and emails. When a known guest comes back or presses Book, your team knows while they are still on your site.
- Where they came from: Google, ads, email or social, with the campaign
- The homes they looked at, for how long, and the dates they tried
- What they asked and which emails they opened
- Hot-lead alerts by email or Slack
- Follows your cookie banner and browser privacy signals
- ClickedOpened Casa del Mar from the follow-up email
- Asked“Is the pool heated?”
- VisitArrived from Google Ads (“beach house with pool”)
Live in about 20 minutes, in your own colours.
A guided setup takes you from sign-up to a live chat, with every step saved as you go.
Connect Hostfully
Paste your website and HostCloser finds your Hostfully agency. Add your API key and your homes, photos, rates and calendars come across in about a minute, then stay in sync.
One line on your website
Step-by-step instructions for WordPress, Wix, Squarespace, Webflow and Hostfully booking sites. HostCloser confirms when it sees the line.
Your brand, read from your site
Your logo and colour are picked up from your website for the chat and every email. Change them any time.
It learns your business
HostCloser reads your website and drafts FAQs for you to approve. Paste a services menu or add your own answers.
Unlimited chats and emails
You pay only for the homes guests can book, with a 14-day free trial. No setup fee, no contract.
Help when you want it
Prefer to do it together? We will set it up with you on a short call.
Every feature in one plan.
14 days free, cancel any time. Connect Hostfully, add one line to your site, and let HostCloser answer the next guest.
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